Eldercare Services Testimonials in Pleasanton, CA

Hear what others have to say about our eldercare services from Comfort Keepers of Pleasanton, CA

Hundreds of people every day discover the exceptional brand of eldercare services provided by Comfort Keepers—from seniors and their families to the caring people who discover Comfort Keepers and choose to become a Comfort Keeper themselves. We nationally and locally known for our attention to detail, personalization and unique approach to eldercare services - Interactive Caregiving. Our brand of care is based in research suggesting seniors who remain active and engaged, both physically and socially, through their aging years live happier, healthier and often longer lives. We do this all while allowing you to remain in the comfort of your own home. 

 

 


A Thank You From Jude To Millie

We ran into Jude from Danville while on our travels, and she wanted to send a message to her former caregiver, Millie!  Millie has spent over 10 years working with Comfort Keepers of Pleasanton, CA. When Jude was at a point in her life where she could really use some assistance, Millie was there to bring her a smile and a helping hand.

We are honored that the moments we spent with our clients are still continuing to touch them today.  Contact us today to share us a video thank you!

 

 

Our Eldercare Services Testimonials

"I would like to thank you for the high level and high quality of care you provided for my wife during her recent period of illness. Being unfamiliar with in-home care providers, I spoke to a number of representatives before selecting Comfort Keepers. I was most favorably impressed with Tyra's thorough presentation which covered all of the questions I felt I needed answers to before making my decision. Carolyn, the caregiver for my wife was excellent. She immediately established a rapport that had my wife looking forward to the days she was in our home. She provided the sensitive care usually received from family members. With Carolyn in our home to care for my wife, which included bathing, dressing, feeding and physical assistance to move around the home, it gave me the confidence and peace of mind to leave to complete necessary errands. When my wife was in the hospital I was most impressed when one of the owners of the Comfort Keepers, Jessica Thomas, came to the hospital to visit and bring my wife a gift that brightened her entire evening. If asked, I would be very pleased to recommend Comfort Keepers to anyone contemplating in-home care for a family member."

Tom S. - Danville, CA

"Returning home after my recent spinal surgery, I was in a lot of discomfort and the care I needed during the nights was overwhelming to my husband. Knowing Kaiser had recommended your services, we called Comfort Keepers, hoping someone would come soon. And that very evening Ebony arrived at our home to provide much needed relief. Ebony was such a comfort and helped maintain my dignity. I always felt so cared for when she was on duty. I also want to thank Nicole-she always arrived promptly and with a smile even though it was late evening. Thank you so very much for the sweet, good-natured, and attentive care I received from both Ebony and Nicole. They truly helped me through a difficult period, and I was so grateful to have their wonderful support and care."

Judy M. - Dublin, CA

"Thank you so much for the warm, caring, compassionate and professional care that you gave to our dad. It was truly comforting to us to know that you were taking care of him in his last days. It was obvious that he appreciated all that you did and enjoyed your company."

Nicole S. - Pleasanton, CA

"Please allow me to take this opportunity to express my appreciation for the outstanding service we have received from Comfort Keepers. The caregivers have been wonderful, exceeding our most desired expectations. Your interest and meticulous attention to our needs are very much appreciated."

David R. - Pleasanton, CA

"Leah was more than I ever could have hoped for in a caretaker. She made a special effort to find outside interests and activities to keep my mother stimulated and engaged. She has the heart of a caring and compassionate caretaker. Anyone lucky enough to benefit from her care is truly blessed."

Susan T. - Danville, CA

"Marquita proved to be a very warm and tender person who bonded with my wife immediately. Her skills were a 5 out of 5. She should become one of your most highly rated caregivers."

John K. - San Ramon, CA

"Our family appreciates the tender care you gave to Chuck. And I appreciate your friendly service and help to me."

Pat V. - Dublin, CA

"Just a note to thank you angels that gave me peace of mind being here with me as my daughter was in her last days. Your help and kindness were invaluable during that time. Keep up your good work. I love you all."

Juneau B. - Danville, CA

"Being a Comfort Keeper is very rewarding to me and I am seriously committed to helping people and ensuring they are comfortable within this precious stage of life. The thing about being a Comfort Keeper that stands out from every other job I've had is that it makes me go home with a smile; it makes me feel good that I was the one to make the difference in a elder's day. My clients become my family and I care for them as so. My clients give me motivation and actually inspire me because they strive every day to just simply get through the day. Their innocence and spirits are empowering. As a witness to their most delicate moments, I’m proud to be their shoulder and their source of encouragement. Each day a client teaches me a new lesson about life. My elders teach me to become more patient, more humble and most importantly they teach me to appreciate delicate moments of life. I’m privileged to be that person to help them to make the transition from a good day to a great one!"

Octavia - Caregiver

"I enjoy caring for people, helping them with tasks and projects they can no longer complete themselves because of disease and age. When people thank you, you can tell that their thank you is real. They're not the fake thank you’s given out when you buy something at the store or when you do something trivial for someone; people, families included, are genuinely appreciative of the difficult job you do. What I enjoy most, however, is talking with people, watching their eyes light up as we touch upon subjects they have great passion for--their families or past jobs or new hobbies. Their enthusiasm is contagious and pretty soon the hours fly by, as you're quickly as passionate about art or sports or the good ole days as they are."

Patrick - Caregiver

"A note of thanks to Comfort Keepers and staff. I am recovering from my first operation ever. My husband called Comfort Keepers when we got home. Unbelievably someone was on it and came out right away, and we were scheduled for staff to come and aid in bathing, dressing, and miscellaneous chores. I can’t thank you all enough. Thank you for all being there for us not only on short notice but with competent and caring help."

Kaiser Member - Walnut Creek, CA

"Thank you very much for your phone and email alerts about my aunt’s state of health. Crystal has been great! My aunt really enjoys her visits and Crystal is very observant of my aunt’s well-being and needs. Thank you all for being so helpful and for keeping us informed of any possible concerns about my aunt’s well-being."

Kaiser Member- Lafayette (Adrianne)

"Thank you, Comfort Keepers, for the terrific in-home help you provided for my aunt while she was recovering from a short hospital stay. Comfort Keepers is first class all the way, with a very well trained staff and courteous professional in-home providers. It was a pleasure having your in-home help and hope others will take advantage of your affordable, wonderful in-home services."

Kaiser Member- Bay Point (Ruth)

"Johnnie was with me the night of my husband’s death. She helped me through it and held me up. What a wonderful Comfort Keeper. She is special. Thank you."

Kaiser Member- Walnut Creek (Lois)

"Please know I’ll call on Comfort Keepers in the future when needed, and I’ll definitely refer your organization to my network of family, friends, and co-workers. Shakofa is a real charm. Please let her know how much I appreciated her service and care."

Kaiser Member- Martinez (Mrs. C)

"I want to tell you how pleased our family is by care given to my father by Elizabeth. She is the most professional and caring Comfort Keeper we have experienced since contracting with your service. I cannot speak highly enough about her skills, dedication and communication expertise. In the time she has been with us, my father has come to consider her part of his family, as have we."

Kaiser Member- Walnut Creek (Stephanie)

"A note to say how appreciative we are of the help that Comfort Keepers provided for my mom at a very difficult time. The staff was professional, knowledgeable, sensitive and flexible, and the caregivers worked very well with my mom. Thank you for your services."

Kaiser Member- Pleasant Hill (Julie)

"I am writing on behalf of my mother, her husband and our entire family to tell you what a wonderful job you did caring for our parents. Your staff of caregivers was knowledgeable and willing to carry out different tasks daily that were required by my mom’s changing health needs. We greatly appreciated the patience and genuine caring demonstrated by your staff of Comfort Keepers, and we would recommend you to anyone looking for care for a family or friend. Thank you from all of us for the great service you and your company provide."

Kaiser Member- Concord (Janis)

"I want to praise the excellent choices of young women in your business. They are excellent, calm and professional. I have your card and I know I can call you any time."

Kaiser Member- Pleasant Hill (Karolyn)

"This is a note of appreciation for the support and assistance provided while we were using Comfort Keepers services. Returning home after my recent spinal surgery, I was in a lot of discomfort and the care I needed during the nights was overwhelming to my husband. Knowing Kaiser had recommended your services, we called Comfort Keepers, hoping someone would come soon. And that very evening Ebony arrived at our home to provide much needed relief. Ebony was such a comfort and helped maintain my dignity. I always felt so cared for when she was on duty. I also want to thank Nicole for the part she played in my care. She always arrived promptly and with a smile even though it was late evening. Thank you so much for the sweet, good-natured, and attentive care I received from both Ebony and Nicole. They truly helped me through a difficult period, and I was so grateful to have their wonderful support and care."

Kaiser Member- Dublin (Sonia)

"This is to thank you for your help during the past very trying weeks. When it was clear to me that caring for my wife as I would like to was beyond my physical capabilities, I contacted you and asked for support. I have to tell you that the help I got was critical for my wife and my well-being, and you and your capable staff excelled every step of the way. Be assured that you and your people will be the ones I call when additional care for my wife or me is required. Thank you!"

Kaiser Member- Walnut Creek (Mike)

"I had a hip replacement and used your services for in-home care for a week. I was very happy with the care and attention that was given. The worker arrived on time and took very good care of me while they were here. I would certainly use Comfort Keepers again and would recommend you to my friends and family. Thank you."

Kaiser Member- Moraga (Janet)

"Just wanted to let you know how pleased I have been with Comfort Keepers. All the young women have been a delight to work with. Someone has done a great job in hiring. I’m glad my daughter found you."

Kaiser Member-Pleasant Hill (Ellen)

"Thank you so much for the warm, caring, compassionate and professional care that you gave to our dad. It was truly comforting to us to know that you were taking care of him in his last days. It was obvious that he appreciated all that you did and enjoyed your company."

Kaiser Member- Walnut Creek (Isabel)

"Please allow me to take this opportunity to express my appreciation for the outstanding service we have received from Comfort Keepers. The caregivers have been wonderful, exceeding our most desired expectations. Your interest and meticulous attention to our needs are very much appreciated. I also particularly want to mention how much the efforts of Raquel to find just the perfect match of the caregivers with our perceived needs and personalities are the frosting on the cake regarding our evaluation of your company. Frankly, I do not know how she so skillfully manages to comply with the demands we place on her. She is an outstanding individual."

Kaiser Member- Walnut Creek (Robert)

"I was very happy with their services. They assisted with a short-term assignment, as my Dad was recuperating from eye surgery. All the people I worked with were responsive and professional. Nancy, the case manager, was fantastic! Overall I was very pleased with the organization."

Kaiser Member- Walnut Creek (Gerry)

"I have been using Comfort Keepers ever since I read Kaiser’s recommendation and have been delighted with their services. Their sensitive response to our particular needs, the competency and conscientiousness of the aides could not be better. Their presence makes it possible for me to get enough sleep to significantly improve my health, and the relief and peace of mind they bring to our situation has made a tremendous improvement in our difficult situation. My husband can now stay at home and I can be with him."

Kaiser Member- Walnut Creek (Carolyn)

"I want you to know how pleased we are with Comfort Keepers. We have been served by your staff and caregivers since last August, and it has been a fine relationship. First, your staff is very accommodating of our needs. From the very beginning I felt we were dealing with a professional, yet caring organization that prided itself on helping people with needs such as ours in every way you could. Your Website was a testament to your professionalism. I also thought your early analysis of our situation and your suggestion about equipping my husband with an alert system in case he needed help and I was not available were very important. And your staff’s desire to meet our needs and match our schedule, even if we sometimes change our requirements because of events not anticipated, is first rate. Your scheduling people have always attempted to match up my husband with caregivers he would relate well to, and you have tried to provide consistency in the individuals you send us to strengthen ties between him and his caregiver. As to your selection of caregivers, it is clear your organization spends important time making sure they are qualified, trained, and have the personal characteristics and competencies that your clients need. We have always been pleased with the people you have sent us. And now, because my husband seems to relate especially well to one particular person, you are trying to enable us to be served by that person on an on going basis. Finally, we are Kaiser Permanente members, so when we found out that Kaiser not only approves of your agency, but recommends it to its members, we felt we were making the right choice. And we very much appreciate the discount you give to us as Kaiser members. So, thanks for all you do at Comfort Keepers to help your clients live the best lives we can under sometimes difficult circumstances."

Penny I.

"All of the women who came to help me were good, professional and willing to do whatever I needed. I knew from the way Rene cooked dinner without one question of where to find pots and pans that she was very efficient and respectful. When she told me she was returning for the week, I was overjoyed. I knew she was a gem. She was a good cook also. Rene is #1! Joyce offered to clean out the freezer which was great and on garbage day pick up so it worked out great!"

Elaine

"I wanted to let you know how much I appreciate the care your Comfort Keepers have my father and, even more so, the kindness with which they treated him. They are a great group of caregivers. They also made my life considerably easier, not just by the help they gave my father, but also by the support they gave me. Please let them know the high regard I have to all of them."

Deb

"Millie has been serene and collected in every instance. She is a star! Thank you all. I am very glad to have found out about Comfort Keepers, and there have been so many who helped Mom over the years. Thank you for your concern and the emails and phone calls that you have made to check on her and her care. I have thought that if I needed help at home for a time due to surgery or an injury I would look into having Comfort Keepers help out."

Marcia

"Thank you for all the care provided to my mom, Edith. I hope this letter of recommendation encourages others to try your service. When current care just isn’t enough, try Comfort Keepers. Recommended by providers we trust. Their care was compassionate, confident, and tailored to your individual needs. I have no doubt that you will be satisfied with this decision."

Deborah

"So often people write to say how displeased they are about services they have received. I have heard them and have written them myself. This note is to bespeak the pleasure, COMFORT, I have received from the “Comfort Keepers” friends. I say “friends” because that is what they have become for me. No matter who answers the telephone when I call I get a staff member who leaves me relieved from my care and ever stress."

Alice

"What a great company the Comfort Keepers is. I was introduced to this company by the neighbor across the street. She has been using the services of the Comfort Keepers in Sacramento, CA on a daily basis for several months. And, highly recommended their services. I was concerned that the Comfort Keepers in another area would not have the same high level of service. To my delight, I should not have worried. From my first contact with Client Care Specialist I knew I had made the correct choice. The first in-home visit was scheduled for my convenience so I could attend the out of town meeting at my Mother’s home. The Client Care Specialist discussed in detail what services were available. Cooking meals, driving to medical appointments, companionship, assist with bathing, are some of the special attentions available from the caring staff. I recommend their services."

Constance

"Comfort Keepers Caregivers Are The Best! To the staff and my "angels", all of you were so wonderful. I couldn't have done it without you. Your kindness, sense of humor & help kept me going. You're the best. My prayers are always with you from now on."

C.E.

"Thank you! I am very pleased with the current services! Yes, I'd recommend Comfort Keepers."

May N.

"Everyone was perfect! Thank you! We had previously tried another agency but you had better staff in Pleasanton."

W.B.

"Very Professional Caregiver In Walnut Creek CA. Jessica was professional, warm, and helpful at a very stressful time. While an early invoice was inaccurate, the staff worked promptly to correct. Very responsive…"

L.D.

"Excellent Care. My mother was a Comfort Keeper client for over a year. All of the staff and those folks who were her comfort keepers were very kind and responsive."

Kate K.

"Very Knowledgeable Staff! Using your service made us very comfortable and made our life stress free. Your staff is very knowledgeable and very thorough. We were very impressed. We only used your service 3 times but we were very satisfied."

Mike H.

"Excellent Care At Comfort Keepers Of Walnut Creek! My caregiver was always reliable. Ebony James has truly been as joy to work with - and the management team was just excellent!"

D.B.

"We Very Much Appreciated Our Caregiver! Crystal was wonderful!!! Our caregiver Crystal was so kind and always was willing to do what we asked of her. Your service was great! Much Appreciation!"

J.W.

"I Would Recommend Comfort Keepers To Others! My initial in-home visit with Comfort Keepers was excellent. The staff is knowledgeable and accessible when needed. My caregiver, April, was easy to be with - willing to do what was asked of her and was always pleasant."

M.B.

"We are so grateful to Jessica, the flexible office staff, and especially the polite, compassionate in-home care givers that spent time with our 92 year old dad this past year. We felt immediately at ease and knew we had chosen the best possible option after meeting with Jessica during the in home visit. Our father's adjustment to this "new situation" was quite smooth, something we could not have necessarily predicted with confidence. He accepted the help and friendly visits readily. We appreciate the excellent care services provided, however, we believe their commitment to match caregivers to the client really enhanced the experience. Thank you, Elizabeth! Comfort Keepers certainly is an organization that delivers the "comfort" & "care" we sought for our dad."

Vince K.

"We've been working with Comfort Keepers for the past couple of years and I've been very happy with their services. Some highlights from our experiences: * We hired Comfort Keepers to provide care for my mother who has Alzheimer's. However, the care givers also assist my dad - this is a real plus. * The management has been very helpful in working with us to find caregivers that are a good fit for my parents. Specifically, upbeat, proactive caregivers that really seem to care. * I live out of state and can easily keep tabs on how my parents are doing with the daily reports that the Comfort Keepers provide on line through their website. This give me great piece of mind. * They are very responsive to my requests and have gone out of their way to try to meet them. Overall, they have been a big help during difficult times and I definitely recommend them to others looking for home care."

Alexa T.

"Comfort Keepers does not even begin to describe this wonderful company. My dad was in his last days after a 3 year battle with cancer and he had fallen and now needed assistance 24 hours a day. My mom had cared for him up to this point and they both needed help immediately. I called several home health care places and got voicemail's and rudeness. From the first call to Comfort Keepers I was treated with respect and caring, They followed through with everything that they said they would and when we needed someone that night (it was already 5pm) the Client Manager Jacob came over to care for my Dad himself and for the first time in several days my mom felt comfortable enough to finally lay down and sleep while Jacob took care of my Dad. This very sad and stressful situation was made so much easier by Jacob and Comfort Keepers. If I ever need that kind of help again ... I will call them first and recommend them to anyone who asks me."

Nicole J.

"I have never been so impressed with getting assistance for a loved one. Not only do they provide a quick response but they are sensitive to your needs. It is extremely important to Comfort Keepers that the person they send to your home is compatible with the person needing the care. They follow up and are very compassionate which I really appreciated at such a difficult time. They accommodated all of our needs even when we needed someone to stay over night at the last minute. You will not be disappointed. Thank you."

Lina A.

"Awesome Team! Keep up the good work you are providing to the community."

Brenda W.

"Few people can say they love what they do. Even fewer can say they also love where they work, however I am one of those lucky people. Before I got to where I am, I was disappointed in my job search, I thought I would never find another job that I would love. And now I have no plans of leaving. My Comfort Keepers family is the BEST! We all work together to strive and deliver excellent customer service. Every day I come to work thinking how happy I am to be a part of this team. The caregivers are great too. I truly appreciate the compassionate and gracious care that is provided to each and every one of our clients. It's truly a blessing to have each and every one of them on board."

Irania C. - Caregiver

"The owners really care about their clients, very professional, great service!"

Monica C.

"Finding the right at-home care for a loved one is never easy and when my mother needed at-home care, we did not know where to begin. Thankfully, through referrals, I was introduced to Comfort Keepers - Jennifer and Jessica made the entire process very easy and stress free. From the initial in-person consultation, scheduling, and to the first caregiver they sent out, they were extremely professional and helpful. I highly recommend using Comfort Keepers!"

Umang S.

"If you're looking for knowledgeable and compassionate help in caring for aging loved ones, look no further than Comfort Keepers. I have been working with them for just under a year and have been extremely pleased with the service and attention to detail that exists at every level. Thank you Comfort Keepers for making a challenging situation easier!"

Rebecca H.

"I'm a healthcare professional and have been working with/referring to various homecare agencies for 20 years. When the time came to choose an agency to care for my grandma, I chose Comfort Keepers, and I'm so glad I did! Comfort Keepers provides not only caregivers, but excellent care management oversight to ensure clients are provided with the very best care. Plus, there is a Kaiser discount! The caregivers were compassionate and professional in providing around the clock care. The originally assigned caregivers were consistent, which provided us with much comfort in knowing Grandma was with familiar faces as her health declined. My family and I are eternally grateful for the services provided by Comfort Keepers."

Kim M.

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